Payments & payouts
Understand charges, buyer protection, weekly reviews, fees, and when creators get paid.
Search payments and payouts
Getting paid
What creators need to know about reviews, earnings, and payouts.
How weekly reviews work
Review logged hours before the weekly payment is released.
Review pending hours first
Approve logged hours before you end an hourly contract.
How payouts work
Earnings, the $20 threshold, and Monday payouts.
Add or change a payout method
Connect the account that receives your earnings.
Track your payout status
Understand pending, sent, failed, and completed states.
Buyer payments
Manage charges, receipts, refunds, and payment protection.
Payment failed for an active contract
Update a payment method and keep active work moving.
Manage payment methods and billing addresses
Add, remove, and update saved cards and billing addresses.
Download statements and receipts
Find receipts and export your transaction history.
Understand payment protection
See when funds are held, released, or returned.
Fees and statements
Clear answers about platform fees and your transaction records.