My payout failed or is on hold

Why payouts fail or pause and how to get them moving again.

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2 min read

Your earnings stay safely in your ReUp balance while we sort out the issue.

Common causes

  • Bank account unavailable: reconnect or update your payout account.

  • Information required: complete the tax and identity details we requested.

  • Below threshold: your balance must reach $20.00 before it pays out.